Shipping

SHIPPING METHODS
Your order will be shipped to the specified address according to the shipping method selected during checkout:
Shipping Method Average Production & Delivery Time Details
Standard 6-14 business days Free for most countries and regions. United States---USPS; United Kingdom---Yodel;  Others---EUB (*Average Delivery Times table)
Expedited 5-9 business days Rate US$20; FREE for orders over $120; DHL or FedEx
 
*During holidays this estimate may change.
*Please keep in mind that the estimated delivery is impacted by your selected shipping method, and does not account for delays caused by vendors or service and weather disruptions.
*Customer is responsible for any customs charges that may be applied to international shipments. RoseFeels has no control over these charges taken by customs or delivery services.
 
Frequently Asked Questions (FAQs)
How can I get information on courier disruptions?
▶For updates, please visit the courier website for real-time updates when available.
Courier Link
USPS https://tools.usps.com/go/TrackConfirmAction_input
FedEx https://www.fedex.com/en-us/home.html
DHL https://mydhl.express.dhl/us/en/home.html
EUB https://track-chinapost.com/startairmail.php
 
Where do you ship from?
▶We ship from your closest warehouse location.
 
Can I change my order after paid?
▶After the order has been paid, an Order Confirmation email will be sent to you. As soon as you place your order, we’re on it – we know you need it fast!
Unfortunately, this means we will be unable to make any changes as it’s already being processed at the warehouse (literally within seconds!).
 
How to follow the progress of my order
▶Once your order is shipped, you will receive an email with details about the tracking number to track your package. You can also track the status of your shipment on your CCbeauty user account.
Please note that sometimes it takes the shipping company some time to update the status of the shipment and your tracking link may not work immediately. And, additional time may be required due to invalid address, customs clearance procedures or other causes. Please be advised that Standard Shipping time may be affected.
Thanks for your patience.
 
The impact of COVID-19 on shipping.
▶COVID-19 has impacted virtually every industry across the globe, and it’s no different when it comes to shipping. Some carriers have temporarily changed shipping services and policies, flights are canceled unexpectedly, government regulations change in the blink of an eye, and companies of all kinds are faced with the difficult reality of layoffs and staff shortages. In a world of uncertainty, there will be shipping delays.
 
▶If there is any shipping issue with your package , please contact Customer Support Livechat service or send email at support@ccbeauty.club. We'll get back to you as soon as possible.